Senior Director, Solution Consulting

Remote

Full Time

Manager/Supervisor

Department: Solutions Consulting
Reports to: VP, Solutions and Implementation
Location: Remote
FLSA Status: Exempt

Overview
OneRail is revolutionizing last mile delivery for enterprise shippers by combining cutting-edge logistics technology with the largest final-mile driver network in North America — 12 million drivers across 400 cities — helping Fortune 500 companies like Lowe's, PepsiCo, and Advance Auto Parts reduce costs, improve customer experience, and gain control over their transportation network.

The Senior Director, Solutions Consulting leads the OneRail Solutions Consulting team, responsible for helping prospective and existing customers solve complex last-mile fulfillment, transportation, and omnichannel delivery challenges through consultative discovery, operational assessments, value engineering, fulfillment strategy, and executive storytelling. This leader develops a high-performing Solutions Consulting organization by establishing the team's methodologies, best practices, and consulting standards, connecting customer business objectives — including operational cost savings, transportation cost reduction, revenue expansion, and improved customer experience — with OneRail platform capabilities. The Solutions Consulting organization serves as the strategic bridge between customers and OneRail technology, ensuring solutions are aligned, actionable, and designed for successful implementation.

Responsibilities

Build, coach, and develop a Solutions team recognized for consultative selling, operational expertise, storytelling, value engineering, and trusted advisor partnerships.
Foster a culture of intellectual curiosity, continuous learning, collaboration, and customer-first problem solving.
Continuously improve the effectiveness of the team through coaching, repeatable methodologies, operational metrics, and process improvements that enhance customer outcomes and sales effectiveness.
Set strategic priorities for the Solutions Consulting team, ensuring time and resources are focused on the highest-impact customer opportunities, organizational initiatives, and business outcomes.
Establish the standards for how Solutions Consultants evaluate customer operations to develop optimized fulfillment strategies, transportation workflows, and solution designs that set customers up for successful implementation.
Own and continuously evolve OneRail's Value Engineering methodology, including ROI models, assessment frameworks, benchmarking, executive presentations, and business case development.
Coach the team to identify and quantify transportation savings, fulfillment efficiencies, labor optimization, customer experience improvements, and revenue opportunities, then translate those insights and OneRail platform capabilities into compelling business cases and value stories.
Build repeatable consulting assets including executive presentations, ROI calculators, industry assessments, demonstration scenarios, and reusable discovery frameworks that improve productivity and consistency.
Oversee the development of Statements of Work, fulfillment and transportation solution designs, implementation assumptions, and delivery approaches that support prospective customer opportunities.
Partner with Sales leadership to shape account strategy, influence executive buying groups, and guide customers through complex transformation initiatives that extend beyond transportation into broader supply chain and omnichannel operating models.
Establish and maintain best practices for transitioning opportunities to Implementation, ensuring complete discovery, documented business requirements, solution design, and clear customer success criteria.
Partner with Customer Success on quarterly strategy sessions, solution planning, roadmap discussions, and expansion opportunities.
Serve as the voice of the customer to Product Management by identifying recurring market requirements, competitive gaps, usability improvements, and innovation opportunities.
Represent OneRail as an industry thought leader through executive briefings, webinars, conferences, and customer advisory sessions.
Monitor industry trends, competitor capabilities, and market developments in the logistics and SaaS space to inform customer strategy, consulting methodologies, and product direction.

Qualifications

Bachelor's degree in Business, Supply Chain, Engineering, or a related field. Advanced degree is a plus.
10+ years of experience in Solutions Consulting, Pre-Sales, or other consultative customer-facing roles within retail, transportation, supply chain, or enterprise SaaS, with experience leading teams.
Experience building and developing high-performing consulting teams.
Experience presenting to C-suite executives and serving as a trusted advisor to senior business and technology leaders.
Proven experience developing and presenting executive business cases, ROI analyses, and financial justification models for enterprise customers.
Technical aptitude with a strong understanding of APIs, system integrations, enterprise architecture, and enterprise platforms such as ERP, OMS, WMS, and TMS solutions.
Ability to travel domestically and internationally as required.

Leadership Competencies

Intellectual curiosity, strategic thinking, and a consultative problem-solving mindset.
Executive communication, presentation, and storytelling skills that translate technical and operational concepts into compelling business value.
Cross-functional influence and the ability to build alignment across Sales, Product, Customer Success, Implementation, and Operations.
Passion for coaching, developing talent, and building high-performing consulting teams.

Success in this role is measured by the strength of the Solutions Consulting organization, the quality of customer outcomes, and the team's ability to serve as trusted strategic advisors. Key indicators include:

Contribution to sales effectiveness and win rates
Reduction in implementation risk through effective discovery, solution design, and handoff
Customer executive satisfaction
Support for customer expansion opportunities and revenue growth
Development, engagement, and retention of a high-performing Solutions Consulting team
Adoption and effectiveness of the OneRail Value Engineering methodology
Continuous improvement of consulting processes and cross-functional collaboration

Work Location

Remote

Compensation: target base salary $190,000 - $215,000 + Variable Compensation

About OneRail

OneRail is a leading omnichannel fulfillment solution pairing best-in-class software with logistics as a service to provide dependability and speed to help businesses meet their delivery promise. With a real-time connected network of 12 million drivers, OneRail matches the right vehicle for the right delivery so brands lower expenses and increase capacity to rapidly scale their businesses. This people-plus-platform approach features a 24/7 USA-based exceptions team who maintain a 98% on-time delivery rate. By optimizing fulfillment processes, reducing costs and improving order accuracy with store-shelf-to-doorstep visibility, OneRail is committed to empowering clients and improving the customer experience.

OneRail was named to the Deloitte Technology Fast 500™ two years in a row, was ranked 19th in the 2025 FreightTech 25, named for the fifth year in a row to the FreightTech 100, was honored as one of Inc. magazine’s Best Workplaces 2023, was listed on Forbes’ lists of America’s Best Startup Employers for the last three years, was named to the Inc. 5000 two years in a row and was selected as the Last Mile Company of the Year for the 2024 SupplyTech Breakthrough Awards. To learn more about OneRail, visit OneRail.com.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

What's your citizenship / employment eligibility?*

What's your highest level of education completed?*

College or University

Are you 18 years of age or older?*

LinkedIn Profile URL:*

Desired salary*

At this time OneRail is NOT able to provide sponsorship to candidates for this role who are not currently authorized to work in the US without additional VISA sponsorship. If offered a role with OneRail would your employment require such sponsorship?*

Use this area to explain any additional experience and/or information you would like us to include while considering your application to this role.

While OneRail is open to remote work for some positions, all OneRail team members are required to be willing and able to make occasional visits to our Orlando, Florida headquarters. Are you willing and able to travel to OneRail headquarters for onboarding and on an as-needed basis thereafter?*

Conflict of Interest Disclosure:
To ensure compliance with OneRail’s employment policies, please indicate whether you currently have, or have had, any family members or close relatives employed by OneRail.*

Conflict of Interest Disclosure:
If you answered yes to the previous question, please list their name(s), relationship, and department (if known):

OneRail Employment Status: Have you ever been employed by OneRail?

*This question is used for internal tracking and reporting purposes only. Your response will not affect eligibility or consideration for employment in any way. OneRail is an Equal Opportunity Employer and complies with all applicable employment laws*

OneRail Employment Status: If you have ever been employed by OneRail, please list your current or most recent role with OneRail, including your start and end dates.

*This question is used for internal tracking and reporting purposes only. Your response will not affect eligibility or consideration for employment in any way. OneRail is an Equal Opportunity Employer and complies with all applicable employment laws.

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.